Broken shipments
I truly believe that buyers are breaking items and falsely claiming that they were broken in the shipping process. Recently, I shipped some small ceramics. I wrapped them in a "ton" of wrapping paper and bubble wrap and placed them in a plastic shoe box with a lid. I placed the plastic shoe box in a sturdy shipping box. But I still have a buyer reporting that two of the 6 items were broken. I really believe this report and don't see how the two pieces could be broken when the other 4 was not. Any advice from the community?
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