Broken Item

Question

I recieved my item to day, a dash for my 1978 ford bronco. It was broken in one spot. I sent a message to teh seller, what do I do?

lady_madonna · Answer

File a return request: Within 30 days from date of delivery, go to your Purchase History, find the item, and under â€œMore actionsâ€ click on â€œReturn itemâ€ and select the reason for the return. â€œdamaged". Attach a photo. IF your request is approved, the seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item. If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request and ask Ebay to step in.