Locked
Discussions in this board are limited to the original poster and Community Mentors
Broken bobblehead
I bought a bobblehead but it was missing a piece of him seller said he never opened the box and seller has a no return policy. What can I do or should do?
1 comment
disneyshopper
Mentor1 month agoebay's Money Back Guarantee expires 30 days after receipt of the item.
Go to My ebay > Purchase History
Locate the item. Click on RETURN THIS ITEM because it is Not as Described. You will need to click on More to see that option. The seller will need to provide a prepaid shipping label for its return. ebay sends you a link to print out the label. Print out the label, affix it to the box, and have the counter clerk scan the label. When tracking shows DELIVERED back to the seller, the seller needs to refund you within 2 days. If no refund, go back to the case and click on Ask ebay to step in, to force the refund.
The sellers no return policy is trumped when the Item is Not as Described.