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Break in service
I’m in the hospital and cannot reach eBay to tell them.
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Discussions in this board are limited to the original poster and Community Mentors
I’m in the hospital and cannot reach eBay to tell them.
golfingaddict
Mentor10 months agoYou don't need to contact eBay.
If you cannot tend to your eBay business you can put your listings on Time Away. It is a vacation setting that temporarily makes your listings unavailable.
It is quick and easy to do.
Use this link
Time Away | eBay
eastlaneave
Mentor10 months ago@kawil7133
See if you can log in to your account to activate Time Away
eBay's "Time Away" feature will allow you to suspend sales or lengthen shipping time. With Time Away you can schedule the days you will be not there and you will not need to ship until you return.
-- Here is a webpage where you will be able to find more information about Time Away and access the settings to schedule your time away.
https://www.eBay.com/help/selling/selling-tools/time-away?id=5137
• If you allow item sales, your time away can be up to 15 days
• If you pause item sales, your time away can be up to up to 30 days
Here is where you can access the settings to schedule or END your time away.
https://www.ebay.com/vac/timeaway
Or
From the app
Click My eBay icon
Settings
Time Away (under Selling)
A) If you can't access the app use eBay's social media customer service to get assistance
- https://www.facebook.com/ebay
- https://www.instagram.com/ebayforsellers/
Just sent a private message to the page explaining what happened.
or
B) have eBay call you, here
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.