bought some silver coins

Question

bought some silver coins and price was a deal , i had doubts after i purchased them and tried to cancel order/ contact seller and the account was no longer a registered user

i did receive the coins today which are lightly a different size than my other silver eagles that i know are real ,

tried to get ebay involved and it says i have to wait 3 days if seller doesn't respond then they will look into it , which i know now that user doesn't exist anymore , do you think eBay will refund my money they say they have a 100 % guaranty

eburtonlab · Answer

@dbross59396u5p

If an item arrives but is not as described, then the buyer can file a "not as described" return within thirty days.

https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=404...

If the seller does not provide for tracked return shipping, refund the buyer directly or refund once tracking shows the item has been returned to the seller, after three business days, the buyer can ask eBay to step in and force a refund. Since the seller is no longer registered, that is likely what you will need to do if eBay does not refund you automatically before three business days are up.

Counterfeit items are not allowed to be listed on eBay at all. No one is authorized to sell counterfeit items. That fact alone does not stop some people from trying to sell them, however.

The problem is that unscrupulous or uninformed sellers can list genuine items and then deliver counterfeit items.

It is not always possible to look at a listing and know in advance exactly what, if anything, the seller intends to deliver. For one thing, a scammer can simply copy a listing from a genuine seller, using a genuine photo of a genuine item.

Except for a few specific categories of items that go through authentication, eBay never sees what the seller ships or the what the buyer receives, so there is nothing for eBay to check unless someone complains about what was received by invoking eBay's money back guarantee.

Sellers are responsible for the descriptions they provide, and buyers should not assume that eBay screens the listings in advance.

As long as counterfeits exist and there are folks trying to sell them, buyers will still have to be on the lookout for them, and avoid deals that are obviously too-good-to-be-true, whether they are being sold by accounts registered overseas or by domestic sellers wittingly or unwittingly buying counterfeits from overseas to sell here.

Buyers that doubt their ability to distinguish a genuine article from a counterfeit one should only consider purchasing from trustworthy sellers that have an established reputation for delivering exactly what was described, and should avoid deals that are too-good-to-be-true, or deals that are offered by inexperienced sellers that might disappear soon after the transaction is made, or else be prepared to get items authenticated by trusted sources within thirty days to be able to take advantage of eBay's money back guarantee.