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Bought & returned phone over the summer... still no refund. Will eBay still step in months later?
I know I should have reached out sooner. I did a couple of times but they never got back to me except "check back with us in in a few days" of course, I get sidetracked and forget to reach back out to them for the seller's error.. not to mention the loops you have to jump through to get to customer support.
I have bank account statements showing a deduction (payment) for the item, and absolutely no refund. It doesn't even show a refund was initiated on eBay's end.
1 comment
lady_madonna
Mentor3 years ago@lukas_lw
You waited too long to have Ebay step in to help you.
For future situations, read this about how/when to ask Ebay to step in:
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-step-help-buyers?id=4701