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Bought an item, never shipped, made contact without receiving any answer
Bought an item, never shipped, made contact without receiving any answer. I am not able to contest, unable to get a refund or cancel, ebay is not giving me any options to fix this.
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inceptions
Mentor2 years agoHi @shattered_cyn
When it's past the estimated delivery date shown in your Purchase History, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.