Bought an item but seller hasnt responded, trying to cancel but seller mot definitely wont respond to cancel.
I bought this item 3 days ago and messaged the seller about 5 times, he hadnt responded at all so I sent a cancel request. He most likely wont respond to the cancel request and will waste more of my time, how could I cancel it faster?
1 comment
comics-scifi-collectibles
Mentor3 weeks ago@contay-8569 Buyers can only REQUEST to cancel an order, a seller can accept or decline.
Sorry but there is no way to speed up the refund process.
Sellers can have handling times of 0 to 40 days. They just have to make sure that the item arrives by the last estimated delivery date stated on the listing.
The tracking is for the sellers protection to prove delivery. You are covered by the eBay Money Back Guarantee.
Sorry your purchase didn't go smoothly. Here's how to get your money back.
Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late.
You have 30 days from the last estimated delivery date to file a refund request on eBay.
Select your item on this page to start a refund request:
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=
4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
If it is more than 30 days past the last estimated delivery date then you can file a refund request on PayPal up to 180 days from the date of purchase. OR if you didn't use PayPal at checkout contact your bank or credit card to report that you didn't receive the item.