Bought a product with limited warranty and seller hope i could extend it. Cant contact seller again
Hi , I bought a cinemax p2 Optoma projector fro H. Elsemann and he told me it comes with a 1 year manufacturers warranty. I ask how i can extende it . I was advised to register it with optoma and i can get an extended warranty. I contacted optoma and optoma said they can`t extend warranty as H.Elseman is not thier authorised dealer. I cant seem to contact him anymore. How do I go about this and it is past 90 days now.
2 comments
kensgiftshop
·2 years agoA warranty is through the manufacture and you have to buy the item through the manufacture or an authorized dealer to get the warranty.
eburtonlab
Mentor2 years agoIf you purchased a third-party warranty, contact the warranty service directly.
eBay's money back guarantee, which is not a warranty, only applies in the first thirty days after receipt of the item.
Manufacturer's warranties typically only apply if you purchase the item from an authorized dealer; check with the manufacturer to see what your options are.
A warranty is only as good as the reputation of whoever offers it. A claim of a two year warranty made by a random seller on eBay is not worth much. Neither you nor eBay can force the seller to honor the warranty if the seller disappears or ignores you.
You may have some protection from PayPal or your payment method; PayPal and many credit cards may offer up to six months protection for your purchases.