Locked
Discussions in this board are limited to the original poster and Community Mentors
Bought a lens from a seller, the seller wrote working perfectly but when I tried it is didn’t work
the seller description pictures of the lens only show the extended not **bleep**ed back ,but wrote fully operational/workiing perfectly, try returns but he declined,
2 comments
mr_lincoln
Mentor10 months agoHi @em-792185
You are protected by the eBay Money Back Guarantee for 30 days from the date of receipt: eBay Money Back Guarantee policy
Go to the item in your Purchase history and file a RETURN using the reason "Does not match pictures or description". eBay will issue you a pre-paid return shipping label regardless of the Seller's return policy. You return the item and the Seller will have 2 days to refund you. Failing that you go back to the claim and ask eBay to step in and force the refund. You do NOT have to be in contact with the /seller during this process, they will only try to get out of issuing you a refund.
eburtonlab
Mentor10 months ago@em-792185
If you selected "not as described" as the reason for the return within thirty days, the seller cannot decline to refund you.