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    Bought a lawnmower and it never showed up.
                     

    I feel like am being scammed buy this seller, I got a message from seller during delivery that my item was damage and it was redirected to there store but the delivery was still showing it was sent to my house yesterday it showed that the item was delivered and it never was, Even the seller message you can tell i was going to get ripped off..I have an case on this but, it seems the seller got paid and kept the lawnmower  ..I purchase this item May 1st now Ebay telling me before they can step in i have to wait until may 14th..Im out $173.00 and no lawnmower..thanks a lot Ebay..

     

    Mario

    texaslongshot0111
    texaslongshot0111
    534View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    eburtonlab

    eburtonlab

    Mentor1 year ago
    5540View listings

    @texaslongshot0111 

     

    If tracking shows delivery, but nothing arrives, contact the shipping service to determine if the tracking corresponds to a delivery to your address.

     

    If you can obtain hard copy documentation that the tracking does not correspond to a delivery to your address, contact eBay via social media and explain that you have a case of "false tracking" and you should be given the opportunity to provide your documentation to eBay via direct message. This is different than the usual "item not received" case which is handled automatically and which allows the seller to win by providing tracking that shows delivery.


    https://x.com/askebay

    https://www.facebook.com/ebay

    https://www.instagram.com/ebayforsellers/

     

    You can avoid many issues entirely by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.

                                           
                                                                                     
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