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Bogus return request
I listed a paperback book and within 2 minutes of listing it was sold. 10 days after it was delivered I get a return request. The buyer said they ordered a hardcover book but received a paperback book. The title of the listing and the description clearly state it is a paperback. I also specify no returns on my listings. I messaged back to that effect. Given it was purchased so quickly I’m guessing it’s really buyer’s remorse. It’s an error on the buyer’s part not mine. Do I still have to accept the return and issue a refund?
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