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Bogus return address
Trying to return something to seller ordered August 5th received August 10th return address is for Italy doesn't sound right it's like they're trying to get me to keep the item by putting an address up there it's going to cost 75% of what the product cost what should I do
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wooden_flower
Mentor1 month ago@13-gemini
Was the item advertised as being in the US? If so, the seller must provide a US return address, or one that would cost no more than shipping to a US location.
Why are you returning the item? If it is not as described, then the seller must pay the return shipping. If he wants it sent to Italy, he must send you the money up front to pay for the shipping.
Have you opened a return request? If not, do that now -
Go to your purchase history - select return this item. Under reasons select does not match the description, and follow the prompts. Describe the defect in the comments.
The seller has 3 business days to send you a return label or a refund. If he doesn't, or says he cannot send a label, go to your case and click 'ask us to step in'.
If you have opened a return, go to your return and click 'ask us to step in'. eBay will direct the seller to comply with the return policies.