Locked
Discussions in this board are limited to the original poster and Community Mentors
Bogus Amazon drop shippers
Hi, would like to hear from someone who has dealt directly with this issue and I apologize if something is unclear.
Have been on eBay 20+ years and spent hours on this ridiculousness and need help.
Ordered a part with overnight shipping on eBay, got it a week later - eBay seller bought it from Amazon.
Part was junk, damaged a tool. Contacted seller, they said return it and they’d give a refund.
Requested a return label, seller said the item had to be taken back to a UPS store and the UPS store would do that. Seller told eBay they sent me a label but didn’t.
Contacted ebay and they said they’d send a label (when? How? No where do I see that) and when item was marked delivered, I’d get a refund.
but return address is ISTANBUL. I ordered part from USA. On EBAY. And I don’t live next to a UPS store.
What do you think?
I’m so sick of sellers who do this! And eBay doesn’t take action. I hate that I have to spend hours to try to get a measly $17 back, but if I don’t, I’m supporting another of these overseas fraudsters (yes, Istanbul means they’re overseas), going around eBay policies 
This happens on eBay ALL THE TIME. I know how to shop on Amazon if I want to.
comics-scifi-collectibles
Mentor4 months ago@recyclingethic. The seller can't make you return an item to another country when they ship from the US, even if it was a buyers remorse return.
It's not possible for a seller to send you a return shipping label for returns to another country.
Contact customer service on social media and tell them that the seller violated eBay policy by dropping shipping and they have not provided a valid return shipping label.
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://www.instagram.com/ebay/
6am to 6pm PST
recyclingethic
OP4 months agoHi, thanks for detailed response. I have contacted eBay customer service, and got this response by messages.
”We're sorry to hear this transaction has not gone smoothly.
We've placed the return on hold for 5 calendar days to give your seller time to arrange for return shipping.
We've asked the seller to contact you through My eBay: Messages, so be sure to check your inbox while your case is on hold. When the seller takes the next step to facilitate the return, you can return the item for a full refund.”
comics-scifi-collectibles
Mentor4 months ago@recyclingethic. eBay is giving the seller a chance to send you the $ to pay return shipping to your PayPal account OR other electronic payment method.
Unfortunately you will have to wait the 5 days. The seller most likely won't try to send the money as it will cost too much to pay return shipping.
recyclingethic
OP4 months agook, thanks for your help
recyclingethic
OP4 months agoGot a refund. Significant hassle for an obvious seller caused problem, though to eBay's benefit to turn blind eye to drop shippers. Thanks so much for your help