Blocking buyer

Question

How to block a buyer who bid an item and didn’t pay or respond to multiple messages

lady_madonna · Answer

When a buyer does not pay, cancel the transaction after 4 days of non-payment have passed, specify "buyer didn't pay".

In Seller Hub, go to Orders.
Find the order you want to cancel, and from More actions, select Cancel order.
Select "buyer didn't pay" as the reason for the cancellation and then select Submit to finish.

Place the non-paying buyer on your Blocked Buyer List:

Set your buyer requirements to block buyers who caused cancellations of 2 unpaid purchases within 12 month(s).