Locked
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Blocked Payment
Just sold a item and I noticed I haven’t received my funds and I checked and it says funds have been blocked and im assuming it’s because my old debit card is still on my app so I deleted it and my bank is still the same and everything and I just don’t know how to recover my funds since it says my funds are 0 now on my account but still says payment was blocked
1 comment
jtzvwbug
Mentor1 year ago@mikee2903v-7
Best Option:
To request a call back from eBay, click on this link > Request a call back
Read the steps below, if you "Require" a chat option to communicate with an Agent. Then, use the Contact eBay link below to start a chat session. You'll have to answer some questions with the eBay Automated Assistant before the assistant notifies an Agent. You'll see a wait time estimate:
Click on this link to begin an eBay Chat > Contact eBay
eBay Customer Service help is also available on social media:
> www.facebook.com/ebay
>www.X.com/ebay
Do Not Post Your Account Information Publicly. Use the private messaging options:
You'll need to provide your user ID, your name, your address, and the registered email address attached to your account. Also, be sure to give them plenty of details.
The eBay Agents usually respond in a day or two and may research the situation better than the "Request a call back" agent or a "chat session" agent.