I would not do that, that would mean you would have to delete your return address somehow on the eBay label page to avoid it being displayed on the label. The Buyer may be using your item to fulfill one of their sales. Message them and let them know your business is set up to display the return address in the unlikely event of an undeliverable package so it gets returned to you properly. Let them know if they message you back requesting a cancellation BEFORE you have to ship within your Handling time (and tell them when that is) that you will gladly cancel the transaction, otherwise it will ship with your normal label process including the return address.
They are asking for something that is NOT on the listing, that is against eBay policy.
Depending on what happens you may eventually want to add that Buyer to your blocked list on this page and be done with them: Buyer management | eBay
mr_lincoln
Mentor4 months agoHi @vi26031
I would not do that, that would mean you would have to delete your return address somehow on the eBay label page to avoid it being displayed on the label. The Buyer may be using your item to fulfill one of their sales. Message them and let them know your business is set up to display the return address in the unlikely event of an undeliverable package so it gets returned to you properly. Let them know if they message you back requesting a cancellation BEFORE you have to ship within your Handling time (and tell them when that is) that you will gladly cancel the transaction, otherwise it will ship with your normal label process including the return address.
They are asking for something that is NOT on the listing, that is against eBay policy.
Depending on what happens you may eventually want to add that Buyer to your blocked list on this page and be done with them: Buyer management | eBay