Billing help

Question

I canceled my subscription and my listing auto renewed and immediately canceled them and i usually take the loss but its 189 $ and they dont have anyone working in the us who cares so ill prob have to pay it and im so upset. Im a star seller on two accounts and have had it with the lack of help for sellers

wooden_flower · Answer

@handpick28

You can try asking for a courtesy credit, but I think they will mention that you should have cancelled your listings before cancelling your subscription.

Here's how to contact eBay general customer service.

1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST

Good luck.