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Billed for Cancellation and Relist
I listed an item with a minimum of $2,900. After one bid was made, I discovered an unintentional error that provided inaccurate information in the title and description. I was unable to edit to correct the error, so I ended the auction then immediately relisted it with accurate information. I'm now told I owe almost $400. I can't find any way to dispute this. Thoughts?
1 comment
disneyshopper
Mentor1 year agoAnytime there is a bid on a listing, no revisions can be made. Did you cancel the bid, and then End the listing? ebay charges the FVF on the highest bid as a penalty for the cancellation. In the past they did waive one charge per calendar year. You can contact ebay customer service and ask.
To contact Ebay Customer Service, use this link and click on "Have us call you" or "Chat with us":
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
Customer Service is open 5:00am to 9:30pm Pacific time.
If the problem is not specific to your account, you can ask your question here. Lots of experienced buyers and sellers who volunteer their time to answer questions about using ebay.