bid on item from locations not shipping to
hello,
I had an auction up that omitted all locations but lower 48 continental US.
A bidder from Russia was able to place a bid, and won.
( I cancelled it )
I thought those settings prevented anyone from those locations selected can not place a bid.
do I misunderstand ?
2 comments
woodland_gnome
·2 years agoYou are not under any obligation to ship anywhere you didn't agree to ship. The buyer can only pay if s/he gives a shipping address in a location you've set up to ship to. If s/he does (many international buyers use forwarding services or friends or family in the US) your obligation is to deliver the item as described to that address, any forwarding from there voids the Money Back Guarantee. If s/he doesn't you can cancel for non-payment after 4 full days.
S/he was able to bid/buy because either s/he has a Primary Shipping Address in the US or you didn't set your Buyer Requirements to block those with PSAs in a location you don't ship to (the default for all Buyer Requirements is OFF).
disneyshopper
Mentor2 years agoRussia is on the list of excluded locations for everyone. To prevent members located in Russia from bidding, go here:
https://www.ebay.com/ship/prf