best camera to take videos for ebay listing

Question

To date, I've tried a Canon Powershot SX420 IS, a Sony ZV-1 and my apple iphone to upload a 10-12 second video. After making sure all the parameters are correct from the ebay article, I upload the video both by the computer upload and the drag and drop method. I've had 100% failure to upload a video. Does anyone have any suggestions on what camera works best, etc? I've spent about 40 + hours on this, read and watched numerous your tube videos and the results are the same.

Please let me know what the secret to success is.

Thanks in advance!!!

mr_lincoln · Answer

Hi @econology

Are you using the Advanced listing tool? On this page they have a link to that listing tool: Adding a video to your listing | eBay

I've used my phone for a few videos that I have done and uploaded them to several venues, including eBay. They are short and I email them to myself from the phone. They are less than 9 seconds long, the phone email system will compress them if necessary. They are MP4 format and I save them to a video file which I can access when ready to upload them. Sometimes I have to change the aspect ratio depending on a given site's requirements but that is done pretty easily. The phone is a Samsung J3 (if memory serves) and is quite a few years old. I run Windows 11 and while I can't recall the step by step process for the aspect ration changes the system I have simply presents a pop up with choices, I pick the one I need and it is changed.