LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconBelow standard seller rating Seller rating, I just sent out 48successfully sales of items, will that help improve my ratings?carr.coins278View listingsPosted 4 months ago·Last reply 4 months ago 1 commentComment NewesteastlaneaveMentor4 months ago~Community Mentor~4652View listings@carr.coins You need fewer than 2% of your transactions to have defects, which are✓ Transactions you canceled for being out of stock ✓ Cases closed without seller resolution The only solution is to increase the denominator - the number of sales, so yes 48 sales should help. Example4 defects/ 100 sales = 4%4 defects/200 sales = 2% The consequences of falling Below Standard can include: - Your items may be placed lower in search results- eBay may limit or restrict you from selling on your account and related accounts, or from registering a new account- Funds from your sales may be held- You'll be charged a higher percentage rate for final value fees--- You will be blocked from using the Promoted Listings tool, and will not be able to create new campaigns or edit existing campaigns- eBay may downgrade your eBay Store to the Basic level if you've been Below Standard for more than 60 days- You'll be unable to access the partial refund tool Please check here for your seller level https://sellerstandards.ebay.com/dashboard and your Service Metrics are herehttps://www.ebay.com/sh/performance/service-metrics You will be able to see the overview of any issues, and can pull a report to see details. Please read these pages carefullyhttps://www.ebay.com/help/selling/selling/seller-levels-performance-standards?id=4080#section6https://www.ebay.com/help/policies/selling-policies/seller-performance-policy?id=4347https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822#section6
eastlaneave
Mentor4 months ago@carr.coins
You need fewer than 2% of your transactions to have defects, which are
✓ Transactions you canceled for being out of stock
✓ Cases closed without seller resolution
The only solution is to increase the denominator - the number of sales, so yes 48 sales should help.
Example
4 defects/ 100 sales = 4%
4 defects/200 sales = 2%
The consequences of falling Below Standard can include:
- Your items may be placed lower in search results
- eBay may limit or restrict you from selling on your account and related accounts, or from registering a new account
- Funds from your sales may be held
- You'll be charged a higher percentage rate for final value fees
--- You will be blocked from using the Promoted Listings tool, and will not be able to create new campaigns or edit existing campaigns
- eBay may downgrade your eBay Store to the Basic level if you've been Below Standard for more than 60 days
- You'll be unable to access the partial refund tool
Please check here for your seller level
https://sellerstandards.ebay.com/dashboard
and your Service Metrics are here
https://www.ebay.com/sh/performance/service-metrics
You will be able to see the overview of any issues, and can pull a report to see details.
Please read these pages carefully
https://www.ebay.com/help/selling/selling/seller-levels-performance-standards?id=4080#section6
https://www.ebay.com/help/policies/selling-policies/seller-performance-policy?id=4347
https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822#section6