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    Being Cheated
                     

    The seller sent me an item described as very good but is defective and they do not accept returns and ebay will not tell me how to get my promised refund .

    geosol_12
    geosol_12
    20View listings
    Posted 10 months ago·Last reply 10 months ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    eburtonlab

    eburtonlab

    Mentor10 months ago
    5545View listings

    @geosol_12 

     

    A seller's "no return" policy only applies to "remorse" returns.

     

    If the buyer files a "not as described" return within thirty days, eBay's money back guarantee applies.

     

    https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=404...

     

    If the seller does not provide for tracked return shipping, refund the buyer directly or refund once tracking shows the item has been returned to the seller, after three business days, the buyer can ask eBay to step in.

                                           
                                                                                     
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