Bait and switch | Ask a Mentor | eBay Community

Bait and switch | Ask a Mentor | eBay Community

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Bait and switch

Ordered a Garmin GPS and seller sent a Ohrex brand; also sent in an Amazon box. Can't contact seller and Ebay can't find Order.

scout6667gary

106 View listings

Posted 1 year ago·Last reply 1 year ago

1 comment

lady_madonna

Mentor1 year ago

*Volunteer Ebay Mentor*1039 View listings

@scout6667gary

File a Return Request.

Within 30 days from date of delivery, go to your Purchase History, find the item, and under â€œMore actionsâ€ click on â€œReturn itemâ€ and select the reason for the return. â€œdoes not match descriptionâ€œ. Attach a photo.
IF your request is approved, the seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request and ask Ebay to step in.