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bad seller
I ordered a item and then cancelled a few hours later. the seller denied my request, charged me, and its now being shipped. i cant find a good number for ebay to report this seller, so i can resolve this. can someone please help me?
3 comments
inceptions
Mentor8 months agoHi @harm_davi
There is nothing to report. Buyers cannot cancel orders, only sellers can. eBay gives the seller the option to accept or deny a cancellation request.
Check the item listing to see what the seller's return policy is. Maybe you'll be able to return it once you're received your package.
For the future, be sure you want the item before committing to the purchase.
harm_davi
OP8 months agoThe seller canceled my request. Instead of telling me how to shop, why not answer my question. What’s a good phone number so I can reopen a request to get my money back?
inceptions
Mentor8 months agoHi @harm_davi
Only the seller can decide whether to honor a cancellation request - not eBay. If you'd like to speak with them so they can tell you the same thing, you'll need to request a callback. eBay hasn't had a customer service phone number since the COVID pandemic as reps now work remotely.
You can request a callback from an agent here:
https://www.ebay.com/help/eua?id=5275&mkpid