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bad customer service
1. i did not recieve my $550 item.
2. seller did not send tracking number.
3. had to call in to ebay
4. she told me i bought item as a guest. and she could see the item i bought and see i did not receive it. so she told me to sign in AS THE NAME ebay gave me as a Guest. then she told me to put in the password for that name. i told her that i didnt use a password. she told to to put in the password. and i told her i didnt have to enter a password AS A GUEST.
she hung up on me. know i cant even call it to get help, BECAUSE it sign me in with my account. AND not as a Guest. and my account says i didnt order anything UNDER MY ACCOUNT. but gave me no selection as a GUEST.
what would you do?
because right now. i am trying to send the seller an email. which they have not answered (yet)
inceptions
Mentor3 years agoSee this link for help with guest orders:
https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest%20purchase&context=9056_SELLER&lucenceai=lucenceai&docId=HELP1151
mew.miea.jdm9jfof
OP3 years agoi recieved all the help i needed. i didnt let the seller send me my info thru my email. and i could log in because i didnt know you assigned me a new name as a guest. which started all my problems