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Buyer says shipping estimate is too high.
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Buyer says shipping estimate is too high.
inceptions
Mentor9 months agoHi @lugar_996299
There is no shipping estimate on the listing. The listing shows what you charge for shipping. It's a firm price, not an estimate and you cannot charge more than that.
You are using a flat rate for shipping (meaning the same cost no matter where the buyer is located. When you use calculated shipping and enter the package weight and dimensions correctly, then the shipping will be correct for each user's location.
The shipping costs looks VERY low on that candelabra though. I'm not sure on the painting. Is that something you are going to have crated for shipping?
I would suggest that you edit your listings and use calculated shipping. Learn how here:
https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/using-shipping-calculator?id=4178&st=3&pos=1&query=Using%20our%20shipping%20calculator&intent=calculated%20shipping&lucenceai=lucenceai&docId=HELP1121
lady_madonna
Mentor9 months agoIf the buyer has already committed to the purchase they have agreed to pay the shipping charges shown on the listing page.