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azamax
l've been having a problem to get a refund i prefer the item that i never got i'm doing this cause i haven't got my item if not i won't even be doing this `and i really want to know if you guys gonna help me out with this i think they close my case but i really want to know why if i never got my item that's why im trying to figure things out it's not okay if they close my case just because i was not happy with 70 bucks refund back
2 comments
disneyshopper
Mentor3 years agoGo to your Purchase History and locate the purchased item. What is the last estimated delivery date? You have up to 30 days past that date in order to file an Item Not Received case, to get your money back.
If it is past the 30 day limit, you will need to log into Paypal and file an Item Not Received case there, if that is how you paid, as they allow up to 180 days from date of purchase to file, to get your money back.
If you paid with a credit card, file a charge back with your credit card issuer.
mega-ma-roo
·3 years agoTo contact customer service use this link:
https://www.ebay.com/help/contact_us?id=4002&st=10
You can have them call you or use live chat.