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Avoiding scammer buyers
As sellers can we no longer avoid new accounts, accounts with zero or negative feedback etc?
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Discussions in this board are limited to the original poster and Community Mentors
As sellers can we no longer avoid new accounts, accounts with zero or negative feedback etc?
mystuffyourmoney
OP2 years agoYes, once upon a time you could block buyers with zero or negative feedback, you could also block buyers with relatively new accounts. Ebay likely did away with both options back when they stopped sellers from alerting other sellers to scammers by leaving them negative feedback.
Thanks for your reply, I have the precautionary measures you mentioned in place.
eburtonlab
Mentor2 years agoonce upon a time you could block buyers with zero or negative feedback
While it was once possible to preemptively block buyers with net negative total feedback ratings, it was never actually possible to preemptively block all users with zero feedback or users with new accounts from making an initial purchase.
mystuffyourmoney
OP2 years agoPerhaps not there in the UK, but while it may have been short lived it was entirely possible here in the States
eburtonlab
Mentor2 years agoNo. It was never possible on ebay.com.
mystuffyourmoney
OP2 years agoMight you provide a link with proof of this or is it speculation?
eburtonlab
Mentor2 years agoMight you provide a link with proof of this or is it speculation?
What sort of link would possibly constitute proof that a feature never existed? The fact that there is no such link is not evidence that the feature existed.
I can provide many links to screenshots of many versions of the Buyer Requirements page, none of which include the feature you assert existed, but no matter how many screenshots I provided you could simply claim that I have provided images of the page before or after the feature existed.
You could prove me wrong, on the other hand, by providing a single screenshot that shows the existence of such a feature.
Since you assert the existence of something, and I say it did not exist, it is incumbent on you to provide proof -- or at least evidence -- of existence, rather than on me to prove a negative.
If proving a negative was a requirement for you to reach a conclusion, I could assert that I have already provided proof, and invite you to provide a link to prove that I did not.
mystuffyourmoney
OP2 years agoThanks for your time, I appreciate your concession albeit a long winded one.
You're dismissed.
house*of*paws
Mentor2 years ago@mystuffyourmoney
No, it was NEVER entirely possible ... but it's definitely an urban myth I've seen sworn to numerous times in the eBay Community for nearly 20 years. [It was possible to block buyers with 'negative feedback' at one time ... but buyers have not been able to obtain negative feedback since 2008.]
People continually have confused a seller's ability to place a limit on the number of items a buyer with zero-feedback could bid on (before paying) ... as being able to block a zero-feedback buyer from bidding/buying at all. You are not alone in misremembering.
eBay has never ... and will never ... allow sellers to block zero-feedback buyers. What is the point of trying to attract new buyers to the site if those buyers could be blocked from buying before they did anything wrong?
EDITED TO ADD:
If you'd like, we could bring some actual eBay employees to this thread to verify what all of the responders have told you so far ... but that would make your Best Answer choice look a bit silly. 😋
comics-scifi-collectibles
Mentor2 years ago@mystuffyourmoney You could never block buyers with zero or negative feedback from making at LEAST one purchase in the last 10 days. Everyone starts with 0 feedback.
1. The only way to avoid this problem is to list as Fixed Price immediate payment required, only NO auctions and NO best offers**.
**( eBay does have a new setting you can turn on to require buyers to provide a payment method before they make an offer . It is at the bottom of this page: https://www.ebay.com/bmgt/buyerrequirements.)
To have the immediate payment required option you will need to change listing tools if you are using the Quick Listing Tool.
Sign up for Seller Hub while working from your computer to create your listing using the New Listing Tool.
A. Go to https://www.ebay.com/sh/landing
B. Click Start Using Seller Hub
C. To create a new listing go to your active listings page:
https://www.ebay.com/sh/lst/active and click the blue Create listing button near the top, right-hand side of the page.
D. The IPR box is located by selecting edit all fields in the payment section for this listing tool, then click on the blue hyper link for Payments Managed by eBay. On the next screen you will have the option for Immediate Payment Required.
2) If you have offers from suspicious buyers or they don't pay then add them to your blocked buyer list:
https://offer.ebay.com/ws/eBayISAPI.dll?BidderBlockLogin
3) If buyer doesn't pay then on the 5th day after sale cancel as buyer hasn't paid. This prevents the buyer from leaving feedback and they receive a strike. Final value sellers fees are not charged until an item is paid for.
https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=
4) Have you set up your shipping preferences and buyer requirements in account settings:
1. Exclude shipping locations
https://www.ebay.com/ship/prf/excludeRegions
2. Block buyers whose primary shipping address is in a location I don't ship to AND block buyers with 2 or more unpaid items in 12 months.
https://www.ebay.com/bmgt/buyerrequirements
Buyer requirements:
https://www.ebay.com/help/selling/listings/creating-managing-listings/setting-buyer-requirements?id=...