Avail funds but no withdraw button/tab?

Question

I've been selling on ebay on and off for years so I'm not new. I made a sale on 9/3, shipped on 9/5, it was rcvd on 9/9 and my funds became avail on 9/16. It's set up to go directly to my bank account....but there isn't a button/tab that says WITHDRAW, like the insturctions say. How do I get my money?

disneyshopper · Accepted Answer

If the instructions say Withdraw, I believe those are old instructions and need to be updated. Payouts are sent automatically to your checking account based on the setting you select (daily/weekly/biweekly/monthly).

comics-scifi-collectibles · Answer

@vanostrac Just wanted to add that since you are a returning seller that you are subject to fund holds>

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=1

Payouts are sent automatically to your linked and verified checking account.

You will need to contact eBay customer service for assistance from #3

However I recommend checking a few things as eBay will NOT tell you what doesn't match for security reasons.

1. Verify that the name and address on your eBay account matches your brick and mortar checking account and government ID EXACTLY. I had to had my middle name to my eBay account so it would match my checking account and drivers license. You will need to provide your SS#. You can not use a PO box for your registration address as seller but you can use it for your ship from and to addresses.

2. Make sure the ACH routing number is the correct one to use for these type of deposits. Verify this with your bank.

3. Contact Customer service

Click this link> https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814

Then Type Verify Checking account in the chat bot box on the lower right. (Do not add any additional information)

Then AGENT after the bot responds. You might have to repeat those steps.