Auto pay sucks

Question

I donâ€™t get automatic refund if an item is not as described

comics-scifi-collectibles · Answer

@tonynyc16 . Autopay has nothing to do with refunds. I am not sure if you are asking as a buyer or seller so here's my answer for both: BUYER: This is a setting on the sellers account. A buyer can not turn off auto pay. You should have seen a pop up before placing a bid asking you for your preferred payment method. If you see that pop up before bidding then you know that the seller requires immediate payment at close of auction. Some sellers do not realize that eBay turns on the option to require a payment prior to making a bid or offer by default. Sellers can uncheck the option in their account settings. You could ask sellers prior to bidding if A ) they allow combined shipping and B) do they know if they have the payments required option before placing a bid auto checked by eBay as this makes combined shipping more difficult. Sellers can still combine by refunding the difference but eBay can't force a seller to send a partial refund after a order is made. Most sellers will make a partial refund. ************************************************************************ SELLER: If you want to require buyers to provide a payment method before bidding BUT do want to allow the buyer to keep shopping for 7 days then you need to NOT allow invoices on this page> https://www.ebay.com/ship/prf Then the payment method that was provided will be charged one hour after sale. Autopay is when you as a seller require buyers to provide a payment method before making a bid or offer. The setting is in buyer requirements in account settings> https://www.ebay.com/bmgt/buyerrequirements If you require buyers to provide a payment method prior to bidding AND allow combined shipping in your account settings then the buyer may choose to keep bidding for 7 days before paying. This is a change that many auction sellers asked for. You can read about the 7 days to pay for combined shipping on auctions here> https://community.ebay.com/t5/Announcements/Exciting-News-for-Auction-Sellers-Who-Offer-Combined-Shi ...