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Auto pay problems
Is anybody else having a problem placing bids on listings where auto pay is set up? All I'm allowed to do is confirm my method of payment and enter my bid amount, but the "place bid" button is grayed out, so I can't actually place my bid. I've encountered this every time auto pay is in effect for the past week or two. Very frustrating, because I've missed out on some really unique items because of this.
1 comment
mr_lincoln
Mentor11 months agoHi @tgail1
It may or may not be a side wide issue although I did not see any other threads about your situation.
One thing you can do is message the sellers and let them know you can't place any bids with auto-pay right now and would the consider turning it off. Not all Sellers know it is on their account and the default setting eBay sets it up with is to be turned ON.
I would also suggest that you contact eBay and voice your displeasure.
-You can request a call back from eBay during west coast business hours here: eBay Customer Service
-Contacting eBay via Social Media:
Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/