Locked
Discussions in this board are limited to the original poster and Community Mentors
Authenticity Guarantee
Why is an Authenticity Guarantee required on factory packaged die cast cars?? I want to send an invoice and I've been getting this stupid message periodically. It appears that this is a glitch that's been going on for some time.
1 comment
comics-scifi-collectibles
Mentor1 year ago@gedney Die Cast cars are not an item that qualify for the eBay Authenticity Guaranteed program unless something changed VERY recently. I think eBay would have said something if they added a category.
Can you please share a link to a listing where you are receiving the Authenticity Guaranteed Checkmark?
Did you accidentally list in the wrong category?
Here's the policy page for the Authenticity Program>
https://www.ebay.com/help/selling/selling-tools/ebay-authenticity-guarantee?id=4644&st=
****************************************************************************************************************
Turning off my computer for the night so giving you an extra long answer. Please feel free to ask questions and a fellow Mentor may respond or I'll be back in the morning.
Are you sure that's not the eBay International Shipping Program? You can't send invoices on EIS orders either.
You can't combine shipping on EIS orders without doing a work around.
This is what I do>>>
Ask the buyer NOT to pay until all auctions are ended. Make sure you don't have auto unpaid cancelation set up for too short of a time OR add the buyer to your exemption list.
Auto Unpaid> https://www.ebay.com/Cancel/Preference/UnpaidPurchase
Exemption list> https://www.ebay.com/bmgt/ExemptBuyers
Then let your buyer know how you will combine the orders....
Cancel all of the sales as problem with buyers address.
Relist combining ALL of the items into ONE Buy It Now listing. This can only be done if the items are similar and from the same category due to customs regulations.
To save time so you don't have to take new pictures these are the steps to save a copy of the photo from the listing. First go to the listing and click on it to open the main photo. Next use the snipping tool or screen shot to save a copy of the photo. ( right click to save a copy of the image no longer works on eBay's site)
Then you can just add the saved photos to the new listing.