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Authenticator mistake
I have bought a Goldengoose sneaker time ago and it had been authenticated by Ebay, now I was selling the same sneaker and it was declined from the authenticathor, they say that it was counterfeit… How?????? I would like to contact someone but I don’t know how….
1 comment
wooden_flower
Mentor2 years agoWhile you can not appeal the decision, customer service should know what happened - someone should be asking questions.
To speak to customer service, use the link on the left side of this page “have us call you†- https://www.ebay.com/help/contact_us?id=4002&st=10
If you don't see 'have us call you' right under the chat link, click chat. Then at the bottom of the chat topics, click more, then click contact an agent.