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Authenticator address
I'm confused what is the authenticator address where I'm supposed to send an item? I can't get the contact number for eBay support and I can't seem to get a live agent on chat I don't know what I'm doing wrong but I know that I sold an item and I need to send it to an authenticator? But I don't know if what I'm getting is the label is the person that bought it or if it's the authenticator and how do I get a hold of eBay because it's very hard obviously
1 comment
mudshark61369
Mentor9 months ago@kmbullock79 ,
When you go to print out the shipping label from ebay, it is addressed to the Authentication center. Once it arrives there and passes authentication, it is forwarded to the buyer by a center employee who can access the buyer's shipping address. You should receive notification about the item passing and being forwarded.
The link below explains the process.
https://www.ebay.com/help/selling/selling-tools/ebay-authenticity-guarantee?id=4644