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Question

This is So Upsetting I have to ask random ppl to provide a guess of an occurrence that they don't have anything to do with bc EBay doesn't have agents on standby to accommodate their customers.. ðŸ˜’ So I bought an item it took 7 days to get a tracking number it'll take a month to get my item I wanted to know why , I contacted the seller to ask about that and to ask why 7 days to get tracking number..?? and it now say

this seller is NO LONGER A REGISTERED USER ...!!?!! What does that mean for me ?? Now ...

eburtonlab · Answer

@angejoh63

You still have the protection of eBay's money back guarantee if there is no tracking showing delivery of if the item is not as described.

Here is what eBay says:

"What happens if I bought something from a seller who's been removed from eBay?

If you haven't paid for the item, you won't need to. The item should've been removed from your purchase history. We encourage you to look for a similar item from a different seller.

If you already paid for the item, please follow these steps:

Wait 10 days for the item to arrive.
If you haven't received it within 10 days, please let us know your item hasn't arrived.

If you receive your item, but want to return it, you can request a refund."

If there is tracking that shows delivery but nothing arrives, follow up here for more detailed instructions of how to handle that.

You can often avoid similar issues by choosing only to do business with sellers that have demonstrated experience in the form of positive feedback for recent and past sales of similar kinds of items. Avoid new or inexperienced sellers, sellers that have drastically changed selling behavior recently, or sellers offering deals that are "too good to be true".