Auction listing faulty and doesn't show all information entered

Question

Hi, I put a camera up for auction but also listed it with a "buy it now" price. When looking at the listing on my seller platform the 'buy it now' price is all grayed out.

The auction is under way, but someone wants to use the 'buy it now option . What's the problem ?

Any help would be appreciated.

Thanks

eastlaneave · Answer

@1974ljduke When someone makes a bid, the Buy It Now goes away and the Auction is on. Your buyer should place a bid. https://www.ebay.com/help/selling/listings/selling-buy-now?id=4109#section2