Auction ends with 10 seconds still left.

Question

Morning,Been on Ebay for 25 years, starting to notice a trend with some high price auctions, wanted to see if anyone else has experience with this issue. My computer, internet, is good to go, fast and great connection. I usually will bid with five to six seconds left, never a problem. Last few times high priced auctions I bid with 10 seconds left, as soon as I hit the bid button, it states auction is over. Is this just a glitch or some type of snipe program?Thanks.

eburtonlab · Answer

Auctions always begin and end at the same time down to the exact second, unless the auction is ended early by the seller. All bidders have the same time to place valid bids, and no one gets any extra time. eBay time stamps every bid as it is received by eBay, and the times are displayed to the second in the bid history if you use a desktop browser.

Note that the countdown displayed on your device and the bids you see are not updated in real time.

If your auction countdown is not behaving correctly, check to make sure your computer's time and time zone are set correctly, and the date and time are synchronized with an internet time server such as time.windows.com or time.gov.

Check your computer's time here:

https://time.is/

If your computer's time is not synchronized and is off by even a few seconds, that can cause problems bidding in the final seconds of an auction, as your computer's time is used to calculate the auction countdown you see.

woodland_gnome · Answer

The countdown is not an accurate measure of how much time you have left to bid. If you hadn't had any problems before now you were lucky. UNTIL NOW.

Your bid must be RECEIVED and timestamped at eBay's servers before the end of the last second. The countdown is NOT a real-time feed of bids coming in and eBay's clock counting down and is not an accurate measure of how much time you have left to submit the bid (click the confirm button) so it is received in time. It is rather a script that runs on your device periodically calling for updates on the status and time remaining, and uses your device's clock to count down from the time left display it last received from eBay (which took time to traverse the internet and get loaded into your device's RAM so your clock could start counting down). There is no adjustment for latency either way and so it is doubly slow compared to the time you would have to submit for it to get to eBay in time.

Back before the countdown was introduced, it is was relatively easy (and fun) to synch a local clock to the time remaining by clicking refresh on the Bid History Page at a particular noted time per the local clock (top of a minute was easiest) and then adding the returned time remaining to that time; this automatically adjusted for latency both ways and gave you the second before which you had to click the confirm button (best to do that a few times and pick the earliest result and add a solid buffer time since latency can change). But the countdown replaced the static display that enabled you to get a single unchanging time left display upon refreshing so it's not so easy anymore. I now use and recommend a "snipe service" to place your one true maximum bid about 6 seconds out; mine allows limited snipes for free (up to 4 wins per month) or several different pay plans if you are using it more frequently (or want a bit more reliability that comes with a "mirror server" in another location than the main server) and uses an eBay supplied API instead of the glitch user interface. It also captures any error message that eBay returns if the bid is unsuccessful, as opposed to you using the user interface where any such error message is overwritten when the countdown gets to 0 so you generally don't even see it much less be able to read it. There are other snipe services out there with their own plans, but we are not allowed to make unsolicited recommendations of particular ones.