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Auction 10 day payment rule
Why are auction buyers allowed to withhold payment for 10 days? From a sellers perspective it is aggravating and the decision to cancel an order after 4 days could be a bad move with respect to building repeat customers.
2 comments
comics-scifi-collectibles
Mentor3 weeks ago@mobiletreasures You can go back to not requiring a payment method before bidding and cancel as unpaid on the 5th day after the sale if the buyer has not paid.
You can also change the auto unpaid cancelation time frame OR turn it off in account settings. I personally prefer it OFF then manually cancel as not paid if needed.
https://www.ebay.com/Cancel/Preference/UnpaidPurchase
If you want to require buyers to provide a payment method before bidding BUT do want to allow the buyer to keep shopping for 7 days then you need to NOT allow invoices on this page> https://www.ebay.com/ship/prf
Then the payment method that was provided will be charged one hour after sale.
Autopay is when you as a seller require buyers to provide a payment method before making a bid or offer.
The setting is in buyer requirements in account settings> https://www.ebay.com/bmgt/buyerrequirements
If you require buyers to provide a payment method prior to bidding AND allow combined shipping in your account settings then the buyer may choose to keep bidding for 7 days before paying. This is a change that many auction sellers asked for. You can read about the 7 days to pay for combined shipping on auctions here>
https://community.ebay.com/t5/Announcements/Exciting-News-for-Auction-Sellers-Who-Offer-Combined-Shi...
disneyshopper
Mentor3 weeks agoIf you are opted into autopay, and you give a discount for combined shipping, when the buyer places a bid or purchases the fixed price listing, s/he is asked if s/he wants to continue shopping. If s/he replies yes, then ebay gives the buyer up to 10 days in which to make payment.