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Assistance Required: API Inventory Error - Invalid or Missing Package Weight
We are currently encountering an issue with the eBay REST API while attempting to update our inventory through our third-party system, YoYCol. The API returns the following error:
{"errors":[{"category":"Request","domain":"API_INVENTORY","errorId":"25020","message":"The eBay listing associated with the inventory item, or the unpublished offer has invalid shipping package details. The package weight is not valid or is missing. Provide a valid number for the weight."}]}
We reached out to YoYCol, and they believe there is an issue with eBay's API related to the validation of the package weight.
Could you kindly provide guidance on the following:
Any additional validation rules or requirements for package weight details within the API that may not be explicitly documented?
Whether there are any recent changes or updates in the API related to inventory shipping information that we should be aware of?
Suggestions on troubleshooting steps or best practices to ensure our package weight data complies fully with eBay’s API standards.
We appreciate your assistance and look forward to your expert advice so we can maintain seamless inventory updates and continue delivering excellent service to our customers.
Thank you very much for your time and support.
