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Asking seller if they have shipped yet - no response.
It's been 3 days and there's no tracking information. I asked them.if they have shipped - no response. I asked them if they could add tracking. No response.
What do do in a situation where you have a seller that isn't communicating?
2 comments
house*of*paws
Mentor2 years agoHi @aussie_simon
I wouldn’t have expected a seller to ship over the weekend … nor to communicate.
I would just file a claim a few days after the estimated delivery date has passed. Sellers aren’t required to communicate … especially to impatient buyers. 😉 😊
mr_lincoln
Mentor2 years agoHi @aussie_simon
-Wait one day past the original estimated delivery date and then go to the item in your Purchase history and file a claim that you did not receive the item. Follow the steps in the claim and they will lead to a refund.
Sellers do not have to reply to messages although responsible ones will.