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asking for a cancel request
I just read rules for a buyer to ask for a request to cancel. If a seller does not respond within the time frame eBay wil close the request and no cancelation will take place. When a seller does not accept returns. This seams like a very unfair set of rules to the buyer.
When I sell once in a while, I would never deliberately force a buyer to buy if they want to cancel. I know there are many reasonable sellers too, because I have come across them.
With the above set of rules it seems like av buyer will be treated unfairly by a seller playing games. It is happening to me right now. This will prevent me from buying from sellers who do not accept returns in the furture. I hope all buyers will consider doing the same.
disneyshopper
Mentor1 year agoSellers who have a no returns policy can decline a returns request for buyer's remorse: changed mind, doesn't fit, didn't like it, found it cheaper elsewhere. If you file a returns request for Item Not as Described/damaged, the seller with a no returns policy must accept the return and pay for the return shipping.
peppy12367
OP1 year agothank you for the reply, however, I am trying to mention an unfair rule made by eBay. Here is a scenario.
If a buyer requests a cancelation after a purchase and no shipping label has been recorded. The eBay rule says that if a seller does not respond within 3 days. eBay will end the request and nothing else.
A seller could be unprofessional with this rule. Ignoring a request to cancel a sale and making a shipping label days after the request was ended.
If you add the situation of a seller not accepting returns. This rule of cancelation is even far more unfair to the buyer.
This makes no business sense and this rule needs to be revised. I am talking from a sense of business and am not biased toward buyers.
gosimus
Mentor1 year ago@peppy12367
< If a buyer requests a cancelation after a purchase >
In more than 1,537 purchases, I've never requested a cancellation. I've never needed to, because I always make up my mind before I make the purchase. There have been times when I did change my mind, but I made the decision before making the commitment to purchase. Therein is the solution, as they say, to look before you leap. If you need more time to ponder, place the listing on your Watchlist so you can easily find it later.
peppy12367
OP1 year agoIt is best if I make no comment.
peppy12367
OP1 year agoI wanted to comment after all. If you read my last post carefully. I said, “I am talking from a sense of business and am not biased toward buyersâ€.
eBay is a marketplace for big business.
A large multi-million dollar corporation must have logical and effective rules that must establish a good business sense to operate with efficiency and to create a fair means of market exchange. If not, and if people ignore that, then it is unproductive to have sense and order in a business way.
I made a statement of fact. I was not asking for advice with ideologies that are not relevant by any means.
eBay has a lot of rules that everyone must follow. The rules have been developed to make good business sense. It has always been a balance between buyer and seller relations with effective results. If one of those rules makes no business sense. It needs to be mentioned. That is exactly what I have done.
Ideologies mean absolutely nothing when it comes down to a set of rules in a business structure. I can add more, but I started by saying that it is best that I do not comment, and I am trying very hard to be nice, so this is enough.
I will not be reading any further comments because at my age my nerves can not put up with it. Thank you for reading.
gosimus
Mentor1 year agoI am sorry that what I said triggered you. I'd have taken it more easy on you if I had realized your sensitivity. The negative feedback comments you've left didn't suggest a particular delicacy of feelings, and I concluded that you're the kind of person who would prefer straightforward talk.