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Asking ebay to step in
Do humans actually read the issues? I submitted an appeal and gave proof that the seller lied about the tracking number, providing proof that the listing mentioned I was buying 3 of something when only One arrived AND THEN the seller provided "updated" tracking info where when I click the link, takes me to the first tracking number where proof with UPS that the package delivered was 1) not mine and 2) not even anywhere close to where I live. I contacted UPS and they told me it was not my package and that wasn't my tracking number. I have 1 out of 3 and they won't even give me any refund and I appealed and then that's it. Idk what else to do other than go to the bank and have them deal with it.
eburtonlab
Mentor2 years agoGood advice for dealing with false tracking can be found in the marked solution to this thread:
https://community.ebay.com/t5/Buying/I-tried-contacting-seller-i-tried-contacting-fedex-i-tried/m-p/...
What kind of feedback does your seller have?
You can avoid many fake tracking issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.
gummibears2006
OP2 years agoThank you! I was so happy to have found a great deal on what I needed that I forgot to check the %age of the seller. Ebay must use AI for some of their decisions be when I appealed, it was all for naught. I will say not too long after posting my question, mind you, the case was closed, Ebay refunded my money and said that during delivery 2 out of my 3 bags of my 20lb pellet cat litter, were stolen. Nothing about the fake tracking number or anything.
Thank you for your advice and I'm going to be more diligent again about ratings.