As Ebay seller am I responsible for international pkg once it leaves the USA shipping destination
Package to Oregon shipping International destination to China destination
1 comment
Package to Oregon shipping International destination to China destination
jonathanbrightlight
·1 year agoYou are only responsible for it being received at the address on the order, so if that was an Oregon destination, it is no longer your responsibility once it shows delivered to that address.
That said, if it was a Freight Forwarder in Oregon (I don't believe eBay has their own facility located there) and a dispute arises, you sometimes have to do some legwork to show that you met your obligation and that the buyer is no longer entitled to the Money Back Guarantee because they had it reshipped. You can see that policy here: https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210
The specific rules that apply if this was a Freight Forwarder:
Exclusions and special coverage when the buyer doesn't receive an item
The item was sent to another address after original delivery
Covered:
The item was forwarded as part of an eBay program such as:
Global Shipping Program
eBay International Shipping - opens in new window or tab
eBay Authenticity Guarantee
Not covered:
The buyer used third-party freight forwarding or mail redirection