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As a seller I want to cancel an order that is paid for
Seller appears to have many questions about item quality after bidding
2 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
Seller appears to have many questions about item quality after bidding
an-57470
·2 years agoI think you mean that the buyer has questions after the sale (you are the seller).
You can ask if the buyer wishes to cancel, but if they do not want to, then the only way to proceed that is “eBay legal†is to ship… or you can cancel as “damaged/out of stock,†but this will give you an account defect and leave you vulnerable to negative feedback.
lady_madonna
Mentor2 years ago@oldgear8
You cannot cancel the transaction without the buyer requesting it without receiving a defect on your account from Ebay along with possible negative feedback from the buyer.