Appeal of Unpaid Cancellation Record

Question

Can you help for appealing to the platform regarding the above subject?Thank you.. Regards, Joseph Koata

lady_madonna · Answer

You'll need to provide proof either that you did pay for the item, or that there was a valid reason for why you didn't pay.

Ebay will accept the following forms of proof:

eBay messages between you and the seller showing the item was paid for
A copy of your payment confirmation email or statement from your payment provider (such as your credit card or PayPal)
Positive feedback the seller left for you about the transaction
An eBay message from the seller saying you didn't have to go through with the sale

Contact Ebay to start an appeal