Appeal for Removal of unpaid item strike
Summary: eejc6714 requested the removal of an unpaid item strike from their eBay account, explaining that a seller rejected their cancellation request due to high shipping costs. gosimus informed them that this is a member forum and they cannot modify accounts, suggesting that account restrictions might be due to being on a seller's Blocked Buyer List. tenbigdogs advised eejc6714 to check shipping costs more carefully in future listings.
Hello eBay Trust & Safety Team,
Account: eejc614
I am requesting removal of the unpaid item strike and for my account restrictions to be lifted.
Order details showing cancellation was rejected:
Item: Dell Inspiron 15" Very good Touchscreen Laptop
Price: $61.00
Shipping: $84.00
Status: CANCELLATION REJECTED
Date: Ordered on Jul 13, 2026
Order number: 398147666555-10086322553718
Cancellation ID: 5446539791
Reason for not paying:
Seller rejected my cancellation request immediately after I won. The shipping cost of $84.00 was HIGHER than the item price of $61.00.
tenbigdogs
Mentor3 weeks ago · EditedHi @eejc6714 The cost of the shipping to your location is stated in every eBay listing. The seller was being hard-nosed by refusing to cancel your transaction, but they weren't obligated to cancel at your request. Going forward, you're sure to be a lot more mindful of the shipping cost before you bid. Good luck!
gosimus
Mentor3 weeks ago@eejc6714
< I am requesting removal of the unpaid item strike and for my account restrictions to be lifted. >
This is a member to member forum. Responders here are volunteers, not eBay employees, and we do not have the authority to modify other members' accounts.
If you have only one nonpaying buyer Strike, your account has no restrictions because of it. The least number of Strikes that will cause restrictions is two. Maybe it seems that your account is restricted because your name was put on that seller's Blocked Buyer List.