Appeal a refund complicated issue that so I need to talk to a customer service rep

Question

An issue that needs a customer rep Need telephone number to customer service

ferncliff-39 · Answer

@vets4vetsthrift2009

You can't call CS direct, have to request a call back instead.

Open this Help page on Appeals
At the bottom Click on "Contact us"
In the Help Chatbox that opens, to bypass the bots, type AGENT then press the Send arrow
Keep typing "AGENT" to any bot questions.
For the box asking "Yes"/"Something else" click on "Yes"
You should see the options to Chat live with an agent, or have them call you.

Note: The Call Back option doesn't always work if your carrier blocks spam/telemarketing calls.
With the Chat option eBay will automatically email you a transcript.