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App freezing
Have checked for current updates, all good. Deleted and reinstalled, didn’t help. Shut iPhone off then back on, no help.
Any suggestions please?
2 comments
eburtonlab
Mentor3 weeks agoDid you try restarting in between uninstalling the app and restarting? That should ensure a clean install.
What operating system version number and app version number are you using?
If uninstalling/restarting/reinstalling does not help or if your operating system does not support the latest version of the eBay app, report the issue to eBay by shaking your device while the app is active if you can, then uninstall the app or disable the feature that automatically opens eBay browser links in the app and use a browser to reach eBay instead.
If the problem is just with the main eBay app screen, see here for a potential workaround to let you reach other screens:
https://community.ebay.com/forum/linkto/e69de592-2395-4c30-9186-120eb056d989?focus_post=1783410
cherichaos
OP3 weeks agoYes I did the delete, restart and reinstall app. When I reinstalled the app it did update. I have an iPhone and it is ISO 26.6. It does work using the work around that is mentioned and if I go to the browser it works. Just not the app. I did send a comment to eBay about the issue but no response. I can use the wor arounds it’s just not convenient lol. Appreciate your quick response and help!