Anyone having issues with the app??
Trying to go into my item listing. It'll go in, but just for a brief moment get goes back to main page. I have an offer on an item and can't get in to reply or even look at the item?? Any ideas???
5 comments
Trying to go into my item listing. It'll go in, but just for a brief moment get goes back to main page. I have an offer on an item and can't get in to reply or even look at the item?? Any ideas???
eburtonlab
Mentor5 months ago@jude_7703
What operating system version number and app version number are you using?
If uninstalling/restarting/reinstalling does not help or if your operating system does not support the latest version of the eBay app, report the issue to eBay by shaking your device while the app is active if you can, then uninstall the app or disable the feature that automatically opens eBay browser links in the app and use a browser to reach ebay.com instead.
jude_7703
OP5 months agoI'm using a Samsung Galaxy STab 6 lite. I've never had a problem. I did make sure the app was up to date in the playstore. I even cleaned up some junk out of my storage just to make sure it wasn't a storage issue.
eburtonlab
Mentor5 months ago@jude_7703
What operating system version number and app version number are you using?
Just because you do not see a newer version in the Google Play Store may not necessarily mean you have the latest version.
Did you try uninstalling/restarting/reinstalling the app? The restart in between is important.
jude_7703
OP5 months agoI have app version 6.250.0.1, and have android version 13
eburtonlab
Mentor5 months ago@jude_7703
That appears to be the latest version -- the same version I am using (with Android 15, though).
If an uninstall/restart/reinstall does not help, report the issue to eBay, then use a mobile browser until there is a new version of the app that works for you.